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FAQ

Frequently asked questions

Short, honest answers – how we support you with photos, videos, exposés and more.

Do I need professional photos?

No. Your own phone or camera photos are perfectly enough. The AI optimises exposure and colours and can furnish rooms virtually on request – so you start right away with your own material, without booking a photographer.

How realistic are the results?

Photorealistic. With virtual home staging the room's architecture – walls, windows and perspective – stays fully intact; only furniture and décor are added. If you like, AI-generated content can be transparently labelled.

Can I use my own branding?

Yes. In the branding settings you store your logo, colours and contact details. They flow automatically into exposés and watermarks so everything matches your identity.

Is PropertyAI suitable for agent teams?

Yes. PropertyAI is built as a B2B platform. With a team or company account you work together on the same projects.

Can I work on several properties at once?

Yes. Within a project you process many photos in a batch, and you can create as many projects in parallel as you like – ideal for marketing several properties at the same time.

How does the credit system work?

The individual services – image or video – cost credits. Many photo previews are inexpensive or partly free, while video is more demanding and costs more accordingly. You top up your balance flexibly and can always see your usage transparently.

Can I try PropertyAI for free?

Yes. After signing up and confirming your e-mail address you get 10 free credits – no credit card, no subscription. That is enough for, say, ten photo enhancements or three virtually staged rooms.

Can I use PropertyAI for new-build projects?

Yes. You can visualise shell constructions, turn a floor plan into a spatial 3D impression and market developer projects early on.

Are the images suitable for willhaben, ImmoScout24 and similar portals?

Yes. Export presets give you the right sizes and formats for willhaben, ImmoScout24 and other portals – no manual cropping needed.

Still have questions?

Two fast ways to an answer – ask the AI assistant inside the tool, or reach out to us directly.

Ask LukAI

LukAI is the AI assistant right inside the tool. It explains every feature in plain words and takes you straight there with one click.

Open the tool

Contact support

Prefer a human? Drop us a line – we usually reply the same business day.

Email support